Knowledge Base

How to Save Your MessageDisk Password - Part 2

Depending on your combination of operating system and Microsoft updates some additional steps may be required to force Windows to save your password for Outlook.

Symptom:
After initial setup: Knowledge Base Article: http://www.messagedisk.com/index.php/kb/article/how_to_set_up_outlook_2007/ is completed
And Save password step is completed: Knowledge Base Article: http://www.messagedisk.com/index.php/kb/article/how_to_save_your_messagedisk_password/

Outlook still prompts for your password.

Cause:
Certain combinations of the Windows operating system and securty updates require an additional system setting.

Solution:
Change LSA Compatibility Level to 3
Messagedisk has provided a registry file to change the LSA to 3
1. Download this file:  http://www.messagedisk.com/downloads/general/lsa_level3.reg
2. Double-click the file and select Yes

Last Updated on: Dec 22, 2009   (Permalink)

Category: Getting Started, General Information, Configuring Outlook,

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