Knowledge Base

BlackBerry Activation Error: “An error has occurred. Please contact your system administrator.”

Problem:

During the enterprise activation of your BlackBerry you get the following error message: "An error has occurred. Please contact your system administrator".

Cause:

There are two potential reasons for this error:

1. Your Enterprise Activation password has expired, or;
2. You do not have the correct data plan with your wireless carrier

Resolution:

Confirm with your carrier that you have the BlackBerry Enterprise Service data plan. If you do, and you still receive the above error, request a new activation password from MessageDisk support. 

Last Updated on: Mar 01, 2008   (Permalink)

Category: Mobile Access,

Common Questions

• BlackBerry Activation Error: “An error has occurred. Please contact your system administrator.”

Recently Added

• What is Exchange Hosting?
• Droid X Email Setup
• iPhone / iPad update to iOS4 issue
• How to Save Your MessageDisk Password - Part 2
• How Do I Open Another Person’s Calendar or Other Folders?